Privacy Policy
Last updated: December 2, 2025
1. Introduction
GoVisually ("we," "our," or "us") operates Label Grader, an AI-powered compliance checking tool. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
2.1 Information You Provide
- Product label images or PDFs you upload
- Product type selections (Food, Supplements, Cosmetics)
- Email addresses (if you choose to receive reports)
2.2 Automatically Collected Information
- IP address and geolocation data (for compliance analysis)
- Browser type and version
- Device information
- Usage patterns and analytics
3. How We Use Your Information
- To perform AI-powered compliance analysis on your product labels
- To generate compliance reports and scores
- To improve our AI models and service accuracy
- To comply with legal obligations
- To prevent fraud and ensure security
4. Data Storage and Security
We use enterprise-grade encryption (AES-256) for all file transfers and storage. Your uploaded files are automatically deleted after 30 days unless you explicitly choose to save them. We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
5. AI Processing and Data Usage
Your uploaded labels are processed using artificial intelligence and machine learning models. This processing may involve:
- Optical Character Recognition (OCR) to extract text from images
- Natural Language Processing (NLP) to analyze ingredient lists and claims
- Pattern matching against regulatory databases
- Anonymized data may be used to improve our AI models (see Section 6)
6. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect our rights, privacy, safety, or property
- With service providers who assist in our operations (under strict confidentiality agreements)
- Anonymized, aggregated data may be used for research and model improvement
7. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Deletion: Request deletion of your data (files are auto-deleted after 30 days)
- Correction: Request correction of inaccurate data
- Portability: Request your data in a portable format
- Opt-out: Opt-out of certain data processing activities
To exercise these rights, please contact us through our website at govisually.com.
8. Cookies and Tracking
We use cookies and similar tracking technologies to analyze usage patterns and improve our service. You can control cookie preferences through your browser settings.
9. Children's Privacy
Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us through our website: